Area Supervisor - Semarang (Restaurant Operations & Team Leadership)

Cheon Indonesia is seeking a dynamic and results-driven Area Supervisor to oversee our restaurant operations in Semarang, Jawa Tengah. In this pivotal role, you will ensure the smooth execution of daily operations, maintain high standards of cleanliness, and drive customer satisfaction. This is a unique opportunity to lead a team of dedicated professionals and contribute to the growth of our restaurant division.

As an Area Supervisor, you will be responsible for managing multiple restaurants in Semarang, ensuring that each location operates efficiently and meets our high-quality standards. You will work closely with the restaurant managers to implement operational strategies, monitor performance, and address any issues that may arise. This role requires a proactive approach, strong leadership skills, and a passion for delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of assigned restaurants, ensuring adherence to company policies and procedures.
• Manage and coach a team of restaurant managers, providing guidance and support to enhance their performance.
• Monitor and maintain high standards of cleanliness and hygiene in all restaurant locations.
• Ensure compliance with health and safety regulations, and address any issues promptly.
• Develop and implement operational strategies to improve efficiency and customer satisfaction.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Collaborate with the corporate office to implement new initiatives and best practices.
• Represent Cheon Indonesia at industry events and networking opportunities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in restaurant operations and team leadership.
• Proven track record of successfully managing multiple restaurant locations.
• Strong leadership and communication skills, with the ability to inspire and motivate a team.
• Excellent problem-solving and decision-making abilities.
• Proficiency in using restaurant management software such as QuickBooks, Toast, or similar.
• Certification in Food Safety and Health Management is a plus.
• Fluent in English and Indonesian, with excellent interpersonal and customer service skills.

🛠️ Keahlian

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