Service Desk Representative (BPO) - Entry-Level Opportunities for SHS/IT Graduates | Foundever

Foundever · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 22000000 - 25000000

Foundever is seeking enthusiastic and detail-oriented Service Desk Representatives to join our BPO team. This is an excellent opportunity for recent graduates in SHS or IT fields to kickstart their careers in the business process outsourcing industry.

We are looking for candidates who are passionate about customer service and technology. This role offers a dynamic work environment with opportunities for growth and development.

Join us and be part of a team that values innovation, collaboration, and continuous learning.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide first-level technical and non-technical support to internal and external customers.
  • Document and track customer issues, ensuring timely resolution.
  • Assist in troubleshooting and resolving hardware, software, and network issues.
  • Collaborate with other teams to ensure smooth operation of IT services.
  • Maintain accurate records of all customer interactions and support activities.
  • Participate in continuous improvement initiatives to enhance service quality.
  • Stay updated with the latest technological advancements and industry trends.
  • Act as a liaison between customers and technical teams, ensuring clear communication.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Recent graduate in SHS or IT fields.
  • Basic understanding of IT infrastructure and common software applications.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Familiarity with customer service principles and best practices.
  • Good command of English, both written and spoken.
  • Willingness to learn and adapt to new technologies and processes.
  • Ability to work independently and as part of a team.

    • 🛠️ Keahlian

    <p>If you are a recent graduate with a passion for technology and customer serviceand you are eager to start your career in a dynamic and supportive environmentwe encourage you to apply. Foundever offers a competitive salary and benefits packageas well as opportunities for professional growth and development.</p><p>Apply now and take the first step towards a rewarding career with Foundever.</p>
    Siap Melamar?
    Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

    Lowongan Terkait