Frontliner (Sales & Customer Service) - Palu

Join Global Digital Niaga as a Frontliner (Sales & Customer Service) in Palu and become the face of our retail operations! This role is perfect for dynamic individuals passionate about technology, sales, and delivering exceptional customer experiences. You will daily engage with customers, drive sales, and ensure they have a seamless shopping experience using our retail management system, Shopify.

Based in Palu, Sulawesi Tengah, you'll be part of a growing retail business that values innovation and customer satisfaction. This is your chance to grow with a company that invests in its people and offers competitive benefits.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
• Drive sales by promoting our products and services effectively.
• Manage inventory using our retail management system, Shopify.
• Process transactions accurately and efficiently.
• Assist in store setup and maintenance, ensuring a clean and organized retail environment.
• Uphold company policies and procedures, ensuring compliance and adherence to standards.
• Provide feedback to the team on customer interactions and sales performance.
• Participate in training sessions to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in sales, customer service, or retail.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Basic knowledge of retail management systems, preferably Shopify.
• Ability to work well under pressure and meet sales targets.
• Familiarity with Indonesian language and local market trends.
• Enthusiasm for technology and a passion for delivering exceptional customer experiences.
• Valid ID and proof of work eligibility.

🛠️ Keahlian

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